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FAQ

Frequently Asked Screen Printing, Custom T-Shirt and Embroidery Questions

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Because printing costs depend on your artwork size/colours, order quantity, garment style/brand and decoration method - we recommend requesting a quote for the most accurate pricing. You can take a look at some of our most popular order quantities with pricing on our screen printing, embroidery and custom t-shirt printing pages.

We offer price breaks at 16, 24, 48, 72, 150, 250, 600, and 1,200+ prints. No matter the use, we always recommend ordering at least a few extra. It's easier and cheaper to add an extra 2-10 shirts to your current order vs. placing a full separate order again at a lower price break.


Screen Printing, Embroidery & DTG:

Typical turn around time is 2 weeks once the artwork and order details have been approved. Rush orders can be accommodated in as little as 3-5 business days. We use a local courier for same day delivery once your order is printed.

Vinyl Transfer:

Typical turn around time is 5 business days or less. We use a local courier for same day delivery once your order is printed.

Unfortunately we do not print on customer supplied goods. We offer over 100's items from dozens of brands to choose from at competitive pricing. Take a look at our mini-catalogue or full-catalogue.

 

Vector artwork always prints best. These file types usually end in: .AI .EPS .SVG and .PDF. If your artwork is not vector, we offer file conversion starting at $15 or at no charge for larger orders. When vector artwork is not available please send the highest resolution file you have. 300 DPI at the actual print dimensions will work best. Ex: if you want your artwork printed 10", please send a 10" wide or larger artwork file.

Request a quote  at any time! Our shop hours are Monday to Friday from 9AM-6PM and Saturday 10AM-2PM.

We industry-leading equipment, top-quality inks and supplies to provide you with a long lasting, high quality and durable print expected to last dozens and dozens of washes. All bulk orders are screen printed to ensure maximum print quality, durability and longevity. We use specialty inks and optimal curing temperatures for each specific garment material. Smaller or specialty orders that are printed using vinyl transfer or DTG will be more delicate and will require special care. Atypical materials like nylon, spandex and bamboo will also produce more delicate prints and should be avoided if possible. For longer lasting prints, we suggest the following care guidelines: -Wash the garment inside out in cold or low temperatures -Hang dry your garment or use low drying temperatures -Avoid bleach and fabric softeners -Never iron the imprint directly, you can iron the garment inside out at a lower temperature
If you don't see what you're looking for simply contact us and we can likely source it. We print and embroider most standard wearable items like on t-shirts, tank tops, hoodies, sweaters, jogging pants, shorts, jerseys, jackets, hats, caps, bags, aprons bandanas and more.

Yes! We offer free delivery on all orders within the city limits of Ottawa, ON. Our delivery zone includes East of Kanata, West of Orleans, South of Gatineau, North of Nepean and every in between. Rural delivery is available starting at just $10. Nationwide delivery can be arranged starting at $20.